Cookie Policy

Last updated: April 2025

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us improve your experience on our site.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
  • Analytics Cookies: We use these cookies to understand how visitors interact with our website, helping us improve our services and user experience.
  • Preference Cookies: These cookies remember choices you make, such as language preferences or region, to provide a more personalised experience.

Types of Cookies We Use

Strictly Necessary

Required for the website to function. Cannot be disabled.

Performance & Analytics

Help us understand how visitors use our site. All data is anonymised.

Functional

Remember your preferences and settings for an enhanced experience.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use services like Google Analytics to help us understand how our website is being used. These third parties have their own privacy policies governing how they use information.

Managing Cookies

You can control and manage cookies in various ways:

  • Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.
  • Opt-Out Tools: Some analytics providers offer opt-out mechanisms. For example, you can opt out of Google Analytics by installing their browser add-on.

Please note that disabling cookies may affect the functionality of our website and limit your experience.

Cookie Retention

The length of time cookies remain on your device varies. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them. Most of our cookies expire within 12 months.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies, please contact us at privacy@surmer.com.